FAQs

Answers to common questions about our architectural and cabinet hardware and handles, specification and services.
31. When should I choose bespoke handles?

Bespoke handles should be chosen for unique designs, specific non-standard dimensions, distinct finishes or projects requiring larger volumes.

32. Can you customise handle sizes?

Yes. Our Special Works portfolio can be customised in size, subject to minimum order quantities.

33. Can I replicate a heritage design?

Yes, you can replicate a heritage design subject to design feasibility.

34. What is the lead time for bespoke hardware?

Timelines vary depending on complexity. Our helpful Customer Support team will help to assign a lead time to your specific design brief.

35. Do you work with architects?

Yes, we work closely with architects. We support them with both technical and design assistance throughout the specification process.

36. Can bespoke hardware be specified for hotels?

Yes. Our bespoke hardware and handles are regularly specified for hospitality projects.

37. Is bespoke hardware more expensive?

Bespoke hardware can be a little more expensive, but this reflects additional design and production processes.

38. Can bespoke finishes be repeated?

Yes, bespoke finishes can be repeated once a technical drawing and pre-production sample has been approved. The finish can also be replicated, if required.

39. How do I start a bespoke project?

Please contact our experienced Customer Support team with a comprehensive design brief that details sketches, preferred material to be used, specific dimensions, and any other information. This will help us turn your bespoke brief into a production drawing.

40. Do you offer trade accounts?

Yes, we offer trade accounts subject to the usual credit references.

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Sustained on Expertise

Work with us and experience expert guidance and exceptional customer service.

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