FAQs

Answers to common questions about our architectural and cabinet hardware and handles, specification and services.
41. Who qualifies for a trade account?

To qualify for a trade account, your business must have been incorporated for at least two years, and have a healthy trading history and credit referees to support the credit application.

42. Do you provide technical drawings?

When working on bespoke hardware designs, we would compile a technical drawing and sample for client sign-off prior to the handle going in to manufacture.

43. Can you assist with specification documents?

Yes, we can assist with specification documents.

44. Do you supply large residential developments?

Yes. Our handles and knobs are often specified for large high-rise apartment developments and residential housing developments for kitchen, bedroom, and bathroom environments.

45. Can you support phased deliveries?

Yes. With larger phased projects, we are often required to deliver to a predetermined phasing programme. Providing we are given visibility of the intended programme well in advance, we are able to feed the programme with our hardware as required.

46. Do you offer volume pricing?

Yes. We are open to discussing one-off project pricing for high volume installations where budgets can typically be more challenging.

47. Are products compliant with regulations?

Yes. Crofts & Assinder hardware not only complies with the most stringent industry standards, but in many cases exceeds expectations when subjected to testing.

48. Can you supply internationally?

Yes. The Crofts & Assinder 150 year old brand is recognised and respected internationally. We have a long and exemplary pedigree for exporting our products all over the world. We also have a dedicated export team to help co-ordinate all such international orders.

49. Do you provide installation guidance?

Yes, please see our fitting guide.

50. Can trade customers reorder products easily?

Yes. We have a sophisticated Enterprise Resource Planning (ERP) system that notes all details associated with previous orders making it very straightforward for trade customers to reorder.

Built on Experience,
Sustained on Expertise

Work with us and experience expert guidance and exceptional customer service.

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